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Author Topic: Great Customer Service  (Read 545 times)
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Sea Morgan
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« on: February 09, 2011, 10:12:33 AM »

I just got off of the phone with Shurflo, the company that make the shower faucet at the back of my 2008 23 Express, the faucet head has been leaking since I bought the boat used last year. The long story short is they are sending me a new one at no charge, I was shocked, I don't think I have found anything no charge when it comes to boating. Nice when a company stands behind their product.
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2008 23 Express
225 Honda
a7ewizard
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« Reply #1 on: February 09, 2011, 06:51:22 PM »

That's great when a manufacturer steps up.... just as you are reaching for your wallet! Grin

My Attwood LED nav lights failed. I couldn't come up with the receipt but their CS told me to send them back. They were replaced...... all it cost me was postage. The cartridge to my Rule bait pump went out also. Rule replaced it based upon my phone call and I didn't even need to send the failed unit back. Thumbs Up
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'98 251 w/ VP 5.7 duo-prop
'06 24 SS w/ 225 Suzuki
Sea Morgan
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« Reply #2 on: February 09, 2011, 09:59:54 PM »

The Attwood LED Nav lights were the next thing I was going to add to the boat, this kind of report makes the decision easier. Did you also do the anchor light? I was also looking at these spreader lights, http://www.coastalnightlights.com/orders.html
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2008 23 Express
225 Honda
a7ewizard
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« Reply #3 on: February 22, 2011, 12:36:37 PM »

Did you also do the anchor light?


Yes I did. I had to modify the existing post. I believe I bought the white with a 3 foot post and a different base. I swapped bases and used the longer new post (to be above my radar dome). The wire splices fit inside the post so it came out very clean.

There may be a direct replacement to what you have now. There wasn't for mine at that time. I have the folding base that is attached to the front window frame.

Warren
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'98 251 w/ VP 5.7 duo-prop
'06 24 SS w/ 225 Suzuki
probryans
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« Reply #4 on: March 01, 2011, 08:19:13 PM »

I just got off of the phone with Shurflo, the company that make the shower faucet at the back of my 2008 23 Express, the faucet head has been leaking since I bought the boat used last year. The long story short is they are sending me a new one at no charge, I was shocked, I don't think I have found anything no charge when it comes to boating. Nice when a company stands behind their product.

I took my faucet out and installed a hose conection so I would have a freash water wash down. My proline is a 1999 241 so you may all ready have a freash water wash down. I just found the back sink usless.
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Sea Morgan
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« Reply #5 on: March 02, 2011, 10:01:06 AM »

I just ordered the matching wash down connection that came with the boat, I am going to install it just above the Raw water wash down and T into the freshwater line. I had thought about hooking onto the faucet as well, either way it is nice to have fresh water on deck.
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2008 23 Express
225 Honda
probryans
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« Reply #6 on: March 09, 2011, 08:20:05 PM »

I just ordered the matching wash down connection that came with the boat, I am going to install it just above the Raw water wash down and T into the freshwater line. I had thought about hooking onto the faucet as well, either way it is nice to have fresh water on deck.

That should work. I found that the factory pump had plenty of PSI to run a hose.
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